Return Policy for STL Leather Goods
At STL Leather Goods, we strive to provide our customers with the highest quality products. If, however, you are not completely satisfied with your purchase, please review our return policy below.
Return Period
Our return policy is 30 days from the original date of purchase. If 30 days have gone by since your purchase was delivered, unfortunately, we can’t offer you a refund or exchange.
Eligibility for Returns
To be eligible for a return, your item must be unopened, in the original packaging and original condition, or have never been used.
Please note that any leather that has been cut by the customer is not eligible for return.
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Refunds and Exchanges
After your items are received back to us and your return meets our approval, your refund will be processed, and will be issued within 5 business days.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
Damaged Items
If you receive a damaged item, please contact the shipping carrier. STL Leather Goods is not responsible for items damaged during shipping.
International Returns
Currently, we only accept returns from within the United States.
Disputes
All disputes will be handled over email. In the event of litigation, cases will be held in the city of St. Louis.
Contact Us
To initiate a return, you must first contact us at sales@stleather.com. We will provide instructions on how to proceed with the return.
Please remember to provide your order number, as well as the reason for returning the product.
Final Decision
STL Leather Goods reserves the right to make the final decision on all return cases.
Thank you for your understanding and for shopping with us.
By making a purchase with STL Leather Goods, you agree to this return policy.